Computer Technician Resume

John Bolden

1857 Tea Lane

Wisconsin Rapids, WI 54494

(715) 818-6359

Objective

Professional computer support position for a certified, expert technician.

Strengths

  • Build and repair computer systems for improved speed and efficiency.
  • Driven to provide professional, courteous and accurate service and support.
  • Assist customers with all computer related issues.

Technical

  • Hardware: Installed and serviced processors, system boards, memory chips, hard drives, and CD drives..
  • O/S: Windows NT Workstation, DOS, and Novell NetWare 3.12.
  • Software: Microsoft Office for PC and Mac.

 

Experience

Highland Computers, Wisconsin Rapids, WI                                  1999 – Present

Computer Technician

Performed in-home computer service across region.

  • Repaired and upgraded equipment on all PC computers.
  • Performed troubleshooting of personal computers and related equipment.

Reedley Associates, Wisconsin Rapids, WI                                      1996 – 1999

Customer Service Representative

  • Provided customer assistance on accounts and resolved billing disputes.
  • Participated in marketing campaign to retain clients.

 

Education

Rapids Community College, Wisconsin Rapids, WI                                    1999

Computer Technology

Rapids Learning Center, Wisconsin Rapids, WI                                         2001

Post Doctorate

 

Career Training Center, Wisconsin Rapids, WI                                          2000

Certificate, Help Desk Professional Program

Washington College of Technology, Spokane, Washington                      1999

PC Repair Certification

 

 

 


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