Customer Service Call Resume

Customer Service Call

Anthony J. Stevens

3246 Burke Street

South Boston, MA 02127

(781) 315-6784


Seeking a customer service position in telephone sales. Expertise in clerical duties, communication, and customer service. Able to treat people from diverse backgrounds with kindness and respect.



Hexagon, Inc., South Boston, MA                                                      2000 – Present

Customer Service / Sales Representative

  • Conducted telephone sales in a busy office.
  • Handled multi-line telephone and coordinated marketing promotions.
  • Handled inbound sales such as order processing. Resolved billing disputes and provided follow-up calls.

Bergam Foods, South Boston, MA                                                    1999 – 2000


  • Greeted customers and managed cash register. Helped customers locate merchandise.
  • Balanced cash drawer and demonstrated superb customer service skills.

TM TOY STORE, South Boston, MA                                                  1997 – 1998

Sales Associate

  • Coordinated retail operations of store. Managaed cash register and credit transactions. Facilitated returns, restocking and mark-downs.



VALLEY COMMUNITY COLLEGE, South Boston, MA                                  2002

Undergraduate Studies

Major: Arts & Sciences

Area of Concentration: Medicine

SOUTH HIGH SCHOOL, South Boston, MA                                                   1998

H.S. Diploma





Rashaad Resume Customer Service Call Center