Customer Service Manager Contract Resume

Customer Service Manager

Ann A. Wall

1126 Bryan Street

Winston, NC 27012

(336) 351-1276

Customer Service Manager

Manager experience and demonstrated ability to improve sales and exceed customer service expectations. Able negotiator and manager. Track record of attention to detail and hard work. Open to learning and growth.


Relevant Experience

Hilltop Help                                                                                        1989 – Present

Manager Sales and Service

Manager Sales and Service


Customer Service Technician


  • Increased sales by 50% through targeted marketing.
  • Designed company logo and new employee uniforms to improve professionalism.
  • Superior customer relations with ability to calm angry customers.
  • Trained over 300 employees.
  • Manage inventory of more than $1.5 million.


Other Work Experience

Winston City Police Department                                                     1986 – 1989

Veteran Officer/ Canine Handler

Salem County Police Department                                                   1982 – 1986

Police Officer

Highlands Police Department                                                          1981 – 1982

Armed Security Officer/Shift Sergeant

United States Marine Corp                                                              1976 – 1981

Police Officer

Honorable Discharge


Education & Training

NC Community College

Classes in:

Public Speaking






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