Customer Service Representative Banking

Customer Service Representative

Marilyn T. Linker

3831 Agriculture Lane

Hialeah, FL 33102

(305) 595-9234

Career Profile


Handle a varieyt of office support duties and provide customer relations in the banking industry.


Career History

DJ Associates, Hialeah, FL                                                                 1999 – Present

Operations Manager/Customer Service Representative

  • Handle phone lines, distribute mail and procure supplies.
  • Lead a weekly staff meetings informing personnel of new services.
  • Trusted with vault security passwords. Authorized opener and closer.

WMC, aHialeah, FL                                                                            1996 – 1999

Customer Relations Associate

  • Met with clients and prospective clients to recommend loans and product offerings.
  • Recognized for upselling capabilities.
  • Recommend credit alternatives to customers.

WMC, Hialeah, FL                                                                              1987 – 1996

Assistant Branch Manager

– Promoted to Assistant Branch Manager within one year.

– Developed sales culture by improving cross-selling activities.

– Hired and trained new employees.



Word, Power Point, Excel, Internet, E-mail



Hilder College, Hialeah, FL                                                                1987

B.S., Business Administration Diploma




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