Customer Service Representative Office Manager Resume

Customer Service Representative



JOYCE M. MARTIN4221 Morris Lane

Raymondsville, TX 78588

(830) 355-1884

QUALIFICATIONS PROFILE
       Customer Service Representative with expert knowledge and experience in office management, accounting, customer service, and database management.
       Comprehensive experience in financial management and reporting.
       Proven ability to field inquiries and prepare business correspondence.
       Ability to thrive in busy environment.
       Adept improving operational efficiency and streamlining processes.
       Foreign language expertise in Spanish and German.
EMPLOYMENT HISTORY
SBC Raymondsville, TX 2003 to Present
Customer Service Representative
Assisted improving productivity and levels of customer service.
Key Achievement:
       Integral role in improving customer service.
SUPREME CAR  CENTER Raymondsville, TX 2002 to 2003
Administrative Assistant
Helped prepare accounts receivable and payable. Managed all customer service inquiries.
Key Achievement:
       Presented results to management to enable them to make sound business decisions.
EP COMMUNICATIONS Raymondsville, TX 1998 to 2002
Office Manager
Handled all financial reporting. Communicated with vendors and negotiated payments.
Key Achievement:
       Improved efficiency by 25%.
CERTIFICATION
Certified Office Manager Branford Hall Institute, Branford, CT
COMPUTER SKILLS
Microsoft Word, Excel, and PowerPoint.

 

 

 


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