Customer Service Representative Resume

Customer Service Representative



Alfredo R. Wright

3402 Renwisk Lane

Allentown, PA 18109

(484) 282-1934

 

Summary

Professional and hardworking individual devoted to improving company’s reputation through exceptional customer service. A team player and independent worker. Proficient organizer with technical competence.

Experience

BRIXTON BILLING, Allentown, PA                                                    2002 – 2003

Customer Service Representative

Answered over 100 incoming calls per day.

Researched to resolve disputes.

Updated accounts with insurance quotes.

MOTOROLA, INC, Allentown, PA                                                      1994 – 2001

Repair Technician

Inspected and repaired defective components.

Managed a rework line to simplify board recovery.

INT’L DIGITAL ELECTRONICS, Allentown, PA                                1987 – 1994

Office Manager

Provided office support.

Studied foreigh language to improve customer relations with non-native English speakers

Education, Training And Development

Cesar Chavez High School                                                                2003

Business Applications Certificate

 

 

 

 


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